Request Account Deletion

How to permanently delete your MoneySteps account and data.

Two ways to delete your data

1. From inside the app (fastest): Open the app, tap your account icon, then choose Delete account. This immediately and permanently removes your MoneySteps goals, daily check-ins, roadmap progress, and purchase records from our database, then logs you out.

2. By request: If you can no longer access the app, email us at the support contact listed in our Privacy Policy from the email address on your account, and we'll process the deletion on your behalf.

What gets deleted

  • Your savings goals (title, amounts, category, target date)
  • All daily check-ins (money-in, money-out, notes, mood)
  • Your 21-day roadmap progress and completion history
  • Your purchase / subscription records tied to your account
  • Your app sign-in session

What we may retain

To meet legal, security, fraud-prevention, and transaction-record requirements, we may retain limited records after your account is deleted, including:

  • Transaction records: anonymized payment and refund records required by our payment provider for accounting and tax-law compliance.
  • Fraud & abuse prevention: minimal technical identifiers kept to detect and prevent repeat fraud, chargeback abuse, or Terms-of-Service violations.
  • Legal holds: data we're legally required to keep for a set retention period or in connection with a legal claim or investigation.

Retained records are stripped of your account identifier and used only for the compliance and security purposes above — never to market to you.

Good to know

  • Deletion is permanent and cannot be undone.
  • Deleting your account does not cancel an active recurring subscription with your payment provider — manage subscription billing separately via your app store or payment method.

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Privacy Policy